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Workflow

Our
Business

From time to time we receive an large number of enquiries and are unfortunately only able to begin processing those later in the month. Steelworks is a studio based business that takes extreme pride in the quality of our work. What this means is that while we might take a long time to make your product, be assured that it will last a lifetime.

Naturally we appreciate the business, and the implied compliment that our products are highly sought after. The work is done under the supervision of Mr P. Massingue, who is a master artisan, with several decades of experience working with all kinds of welding, casting and brazing.

Large Orders

While we generally have capacity for the discerning customer who is looking for a single piece, prototype or small number of items, we are able to outsource larger orders to various other companies and manage the project on your behalf.

Services

Steelworks offers primarily mild steel custom fabrication made to order. We are also able to manage the purchase of large quantities of steel furniture, do basic furniture and interior design work. We are also willing to look into other customisations related to furniture, metal sculptures and basic shopfitting enquiries. We are also able to provide training in welding, casting and brazing. We are still in the process of developing this service, but are able to do basic training at your site, or welding training at ours (course is in development stages at this point, but enquires are accepted).

Workflow

The following work flow is as consequence of over twenty years of experience and is intended to be fair to our customers;

  1. When you place an enquiry, it will be considered and replied to within a day or two. This is so we have time to evaluate the design, material and calculate a cost, to provide you with a fair and reasonable price.
  2. Once you are satisfied with the specifics, you will receive a formal quote which includes our terms and conditions and other relevant details. Your order will then be placed on the waiting list to be processed as soon as possible.
  3. When a slot becomes available you will be contacted via email, to let you know we can do the work for you. We usually contact the first three to five names on the waiting list depending on the sizes of the orders. Since each order is unique we do not carry a stock of supplies or products. Your deposit pays for administration and materials required for a project. The order of manufacture will then proceed in the order we receive the deposits.
  4. Once we have secured the materials we will proceed with the order and your product will be ready within three to four weeks (subject to the chroming/painting/powder coating specifics you ordered). Either for collection or delivery is an option. Orders outside of Johannesburg can be made by arrangement.

Terms and Conditions

  1. 50% non-refundable deposit on your order, balance payable prior to delivery.
  2. Inspection of product prior delivery is welcome. All products are either epoxy powder coated, plated or painted to your specifications.
  3. Please allow for 3-4 weeks lead time from receipt of deposit.
  4. Please specify your delivery address, we delivery only to Johannesburg and environs.
  5. Prices are based on a current steel prices and are valid for two weeks from the date of quotation.
  6. Products not collected/delivered within 30 days of completion will be sold to defray costs.